> For the complete documentation index, see [llms.txt](https://docs.itheum.io/product-docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.itheum.io/product-docs/pre-aithra/pre-aithra-integrators/data-streams-guides/amazon-web-services-aws/hosting-aws-s3-+-cloudflare/troubleshooting.md). # Troubleshooting ### Troubleshooting #### 1. AWS Configuration Issues If you open a new domain link and the you see that AWS S3 throws the following errors, then there is more likely some configuration issues. The following may help you debug.\ \ **ERROR: NoSuchKey** Error: ``` 404 Not Found - Code: NoSuchKey - Message: The specified key does not exist. - Key: index.html - RequestId: ...... - HostId: ...... ``` Reason: the specified index or error file is not there. Double check your settings and the files in the bucket. But index.html is not really needed, but you may see that an error related to the data assets that you uploaded. **ERROR: NoSuchBucket** Error: ``` 404 Not Found - Code: NoSuchBucket - Message: The specified bucket does not exist - BucketName: dataassets.alice-datanft-bucket.com - RequestId: ...... - HostId: ...... ``` Reason: the bucket name does not match your domain name; set your bucket name to `dataassets.alice-datanft-bucket.com` **ERROR: NoSuchWebsiteConfiguration** Error: ``` 404: Not Found - Code: NoSuchWebsiteConfiguration - Message: The specified bucket does not have a website configuration - BucketName: dataassets.alice-datanft-bucket.com - RequestId: 1C661A36E8D467EB - HostId: q7grWdZIyMJOw1Oc94nrrNteMpQu52Q154rLHHP02Tr9FAt8U71LAkUeVS0EuA+Y9JoHket/O2k= ``` Reason: Static Website Hosting is not enabled. #### Other Common Issues ERROR: You update your data assets in AWS S3 via the automated Github based scripts mentioned in [Storage : AWS S3](/product-docs/pre-aithra/pre-aithra-integrators/data-streams-guides/amazon-web-services-aws/storage-aws-s3.md) or manually in a S3 bucket, but the Data Stream URL is still showing the old version of a file.\ \ REASON: This is most likely caused by caching on the Cloudflare level if you are using Cloudflare as per [Task 3: Use Cloudflare to connect your Domain Name to your S3 Bucket securely](/product-docs/pre-aithra/pre-aithra-integrators/data-streams-guides/amazon-web-services-aws/hosting-aws-s3-+-cloudflare/task-3-use-cloudflare-to-connect-your-domain-name-to-your-s3-bucket-securely.md) or caching on any other Content Distribution Network (CDN) or web hosting provider. To solve this issue, you will need to turn off the cache. Instructions for Cloudflare as described here[Task 3: Use Cloudflare to connect your Domain Name to your S3 Bucket securely](/product-docs/pre-aithra/pre-aithra-integrators/data-streams-guides/amazon-web-services-aws/hosting-aws-s3-+-cloudflare/task-3-use-cloudflare-to-connect-your-domain-name-to-your-s3-bucket-securely.md#step-5-disable-cache-on-cloudflare) --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter: ``` GET https://docs.itheum.io/product-docs/pre-aithra/pre-aithra-integrators/data-streams-guides/amazon-web-services-aws/hosting-aws-s3-+-cloudflare/troubleshooting.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.