# Tech Support - Discord

Our team will aim to provide as much developer support as possible, but please be aware that this may not always be possible due to our tech backlog.

Discord is our channel of choice to engage with our developers and integrators and to maximize your chances of reaching our core developers and obtaining some personalized support; please reach out to us using the below dedicated channels based on your support request type.

<table data-view="cards"><thead><tr><th></th><th></th><th></th></tr></thead><tbody><tr><td><strong>Support Ticket System</strong><br>Have issues using the Bridge or need any other help? <a href="tech-support-discord/portal-bridge-support">Raise tickets for priority bridge support.</a><br><br></td><td><a href="https://discord.com/channels/869901313616527360/1249704473287200911">https://discord.com/channels/869901313616527360/1249704473287200911</a></td><td></td></tr><tr><td></td><td></td><td></td></tr></tbody></table>


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.itheum.io/product-docs/pre-aithra/pre-aithra-developers/tech-support-discord.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
